Privacy Policy

Last updated: June 28, 2025

OnTap Media LLC ("OnTap Media," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit ontapmediallc.com or interact with any of our services, including social media pages, email communications, and in‑person events (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use the Services.

1. Information We Collect

1.1 Information You Provide to Us

  • Contact Information – name, email address, phone number, postal address, and any other information you choose to provide when you fill out forms, request a quote, schedule a call, or communicate with us.
  • Account Information – username, password, and any preferences or settings you configure.
  • Payment Information – limited payment details such as card‑holder name and billing address (our payment processors collect full card numbers).
  • Content – photos, videos, project details, feedback, or any other content you submit.

1.2 Information Collected Automatically

  • Usage Data – pages visited, links clicked, time spent, referring URL, and other statistical information.
  • Device Information – browser type, operating system, device identifiers, screen resolution, and language preferences.
  • Cookies and Similar Technologies – small files placed on your device to recognize your browser, improve site performance, and deliver targeted advertising. See Section 5 for details.

1.3 Information from Third Parties

We may receive information about you from marketing partners, analytics providers, social media platforms, and publicly available sources.

2. How We Use Your Information

We use the information we collect to:

  1. Provide, maintain, and improve our Services.
  2. Respond to inquiries and fulfill requests.
  3. Create proposals, contracts, and project deliverables.
  4. Process payments and manage invoices.
  5. Send newsletters, marketing communications, and event invitations.
  6. Personalize content and ads.
  7. Monitor and analyze usage to enhance security and performance.
  8. Comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell your personal information. We may share it only in the following situations:

  • Service Providers – trusted third parties that perform services on our behalf such as hosting, payment processing, analytics, and marketing. They are bound by contractual obligations to keep information confidential and use it only for the work we request.
  • Business Transfers – if we merge, acquire, or sell assets, personal information may be transferred as part of that transaction.
  • Legal Requirements – when required to comply with law, court order, or government request, or to protect the rights, property, or safety of OnTap Media, our clients, or others.
  • With Your Consent – in any other situation where you give explicit permission.

4. Cookies and Similar Technologies

We use cookies, pixel tags, and local storage to:

  • Recognize repeat visitors.
  • Remember your preferences.
  • Measure the effectiveness of campaigns.
  • Serve targeted advertisements.

You can disable cookies through your browser settings. Doing so may limit certain site features.

5. Your Choices and Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete personal information.
  • Object to or restrict processing.
  • Withdraw consent at any time.
  • Receive a copy of your data in a portable format.

California Privacy Rights (CCPA)

California residents may request disclosure of the categories and specific pieces of personal information collected, request deletion, and opt out of the sale or sharing of personal information (we do not sell personal information).

European Economic Area and United Kingdom Privacy Rights (GDPR)

EEA and UK residents have additional rights such as data portability and the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details in Section 11.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or allowed by law.

7. Security

We implement reasonable technical and organizational measures to safeguard personal information. While we strive to protect your data, no method of transmission or storage is completely secure.

8. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

9. International Data Transfers

Your information may be processed and stored in the United States or other countries where our service providers operate. We use approved safeguards, such as Standard Contractual Clauses, for transfers from the EEA or UK.

10. Links to Other Websites

Our Services may contain links to external sites that we do not operate. We are not responsible for the content or privacy practices of those sites.

11. Contact Us

If you have questions or exercise your privacy rights, please contact us at:

OnTap Media LLC Augusta, Kansas, United States Email: info@ontapmediallc.com

12. Changes to This Privacy Policy

We may update this Policy from time to time. We will post the revised version and update the "Last updated" date. Your continued use of the Services after any changes indicates acceptance of the updated Policy.

This Privacy Policy is provided for general information and is not legal advice. Consult qualified counsel to ensure compliance with all applicable laws.

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